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@book{37670, author = {Kajzar, Patrik and Chylková, Martina}, address = {Karviná}, keywords = {Intercultural communication; interdisciplinary field; verbal and non-verbal interaction; communication competence; culture; knowledge; essentials skills; communication techniques; business communication; CV; CZ.02.2.69/0.0./0.0/16_015/0002400}, language = {eng}, location = {Karviná}, isbn = {978-80-7510-376-5}, title = {Intercultural communication: Distance learning study materials}, year = {2019} }
TY - BOOK ID - 37670 AU - Kajzar, Patrik - Chylková, Martina PY - 2019 TI - Intercultural communication: Distance learning study materials CY - Karviná SN - 9788075103765 KW - Intercultural communication KW - interdisciplinary field KW - verbal and non-verbal interaction KW - communication competence KW - culture KW - knowledge KW - essentials skills KW - communication techniques KW - business communication KW - CV KW - CZ.02.2.69/0.0./0.0/16_015/0002400 N2 - The study text Intercultural Communication is for students of regular and distance study, mainly for the students with an interest in dealing with situations that are connected with intercultural surroundings and leading business on globalized market. It focuses on doing business in intercultural environment with the emphasis on specifics of chosen cultures. It enlarges the knowledge of cultural awareness needed for a business career. The text emphasizes culture specifics influencing successful communication with clients and professional terminology related to customer care, services, and spoken and written communication in English.It is divided into 12 chapters dealing with topics of culture dimensions, division of cultures, verbal and non-verbal communication, business communication, etiquette, meetings and negotiations, and dealing with written communication as well. ER -
KAJZAR, Patrik a Martina CHYLKOVÁ. \textit{Intercultural communication: Distance learning study materials}. Karviná, 2019, 150 s. ISBN~978-80-7510-376-5.
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