Detailed Information on Publication Record
2019
Intercultural communication: Distance learning study materials
KAJZAR, Patrik and Martina CHYLKOVÁBasic information
Original name
Intercultural communication: Distance learning study materials
Authors
KAJZAR, Patrik and Martina CHYLKOVÁ
Edition
Karviná, 150 pp. 2019
Other information
Language
English
Type of outcome
Učebnice
Confidentiality degree
není předmětem státního či obchodního tajemství
Organization
Obchodně podnikatelská fakulta v Karviné – Slezská univerzita v Opavě – Repository
ISBN
978-80-7510-376-5
Keywords (in Czech)
CZ.02.2.69/0.0./0.0/16_015/0002400
Keywords in English
Intercultural communication; interdisciplinary field; verbal and non-verbal interaction; communication competence; culture; knowledge; essentials skills; communication techniques; business communication; CV; CZ.02.2.69/0.0./0.0/16_015/0002400
Změněno: 1/4/2022 03:26, Bc. Ivana Glabazňová
Abstract
V originále
The study text Intercultural Communication is for students of regular and distance study, mainly for the students with an interest in dealing with situations that are connected with intercultural surroundings and leading business on globalized market. It focuses on doing business in intercultural environment with the emphasis on specifics of chosen cultures. It enlarges the knowledge of cultural awareness needed for a business career. The text emphasizes culture specifics influencing successful communication with clients and professional terminology related to customer care, services, and spoken and written communication in English.It is divided into 12 chapters dealing with topics of culture dimensions, division of cultures, verbal and non-verbal communication, business communication, etiquette, meetings and negotiations, and dealing with written communication as well.