KAJZAR, Patrik and Martina CHYLKOVÁ. Intercultural communication: Distance learning study materials. Karviná, 2019, 150 pp. ISBN 978-80-7510-376-5.
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Basic information
Original name Intercultural communication: Distance learning study materials
Authors KAJZAR, Patrik and Martina CHYLKOVÁ.
Edition Karviná, 150 pp. 2019.
Other information
Original language English
Type of outcome Textbook
Confidentiality degree is not subject to a state or trade secret
Organization Obchodně podnikatelská fakulta v Karviné – Slezská univerzita v Opavě – Repository
ISBN 978-80-7510-376-5
Keywords (in Czech) CZ.02.2.69/0.0./0.0/16_015/0002400
Keywords in English Intercultural communication; interdisciplinary field; verbal and non-verbal interaction; communication competence; culture; knowledge; essentials skills; communication techniques; business communication; CV; CZ.02.2.69/0.0./0.0/16_015/0002400
Changed by Changed by: Bc. Ivana Glabazňová, učo 2368. Changed: 1/4/2022 03:26.
Abstract
The study text Intercultural Communication is for students of regular and distance study, mainly for the students with an interest in dealing with situations that are connected with intercultural surroundings and leading business on globalized market. It focuses on doing business in intercultural environment with the emphasis on specifics of chosen cultures. It enlarges the knowledge of cultural awareness needed for a business career. The text emphasizes culture specifics influencing successful communication with clients and professional terminology related to customer care, services, and spoken and written communication in English.It is divided into 12 chapters dealing with topics of culture dimensions, division of cultures, verbal and non-verbal communication, business communication, etiquette, meetings and negotiations, and dealing with written communication as well.
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  • a concrete person RNDr. Ivo Wandrol, Ph.D., uco 17109
  • a concrete person Bc. Ivana Glabazňová, uco 2368
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