J 2024

Good decisions in an imperfect world, A human-focused approach to automated decision-making

BACHER, Bettina

Basic information

Original name

Good decisions in an imperfect world, A human-focused approach to automated decision-making

Authors

BACHER, Bettina

Edition

Law, Innovation and Technology, Francis, 2024, 1757-9961

Other information

Language

English

Type of outcome

Article in a journal

Country of publisher

United Kingdom of Great Britain and Northern Ireland

Confidentiality degree

is not subject to a state or trade secret

References:

Marked to be transferred to RIV

Yes

RIV identification code

RIV/00216224:14220/24:00136968

Organization

Právnická fakulta – Repository – Repository

EID Scopus

Keywords in English

Automated decision-making; GDPR; heuristics and bias; human-centered AI; sociotechnical practices

Links

CZ.02.1.01/0.0/0.0/16_019/0000822, interní kód Repo.
Changed: 8/5/2025 00:50, RNDr. Daniel Jakubík

Abstract

In the original language

Legal rules are based on an imagined regulatory scene that contains presumptions about the reality a regulation addresses. Regarding automated decision-making (ADM), these include a belief in the “good human decision” that is mirrored in the cautious approach in the GDPR. Yet the “good human decision” defies psychological insight into human weaknesses in decision-making. Instead, it reflects a general unease about algorithmic decisions. Against this background I explore how algorithms become part of human relationships and whether the use of decision systems causes a conflict with human needs, values and the prevailing socio-legal framework. Inspired by the concept of Human-Centered AI, I then discuss how the law may address the apprehension towards decision systems. I outline a human-focused approach to regulating ADM that focuses on improving the practice of decision-making. The interaction between humans and machines is an essential part of the regulation. It must address socio-legal changes caused by decision systems both to integrate them into the existing value system and adapt the latter to changes brought forth by ADM. A human-focused approach thus connects the benefits of technology with human needs and societal values.

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