ČECH, Tomáš, Pavlína KRÁLOVÁ and Petra DVOŘÁKOVÁ. Climate Assessment and Experience with Mobbing among Public Administration Staff (Example from Czech Tax Office). Scientific Papers of the University of Pardubice – Series D. Česká republika: University of Pardubice, 2020, vol. 28, No 4, p. 1-11. ISSN 1211-555X. Available from: https://dx.doi.org/10.46585/sp28041164.
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Original name Climate Assessment and Experience with Mobbing among Public Administration Staff (Example from Czech Tax Office)
Authors ČECH, Tomáš (203 Czech Republic, guarantor), Pavlína KRÁLOVÁ (203 Czech Republic) and Petra DVOŘÁKOVÁ (203 Czech Republic, belonging to the institution).
Edition Scientific Papers of the University of Pardubice – Series D, Česká republika, University of Pardubice, 2020, 1211-555X.
Other information
Original language English
Type of outcome Article in a journal
Country of publisher Czech Republic
Confidentiality degree is not subject to a state or trade secret
WWW URL
RIV identification code RIV/00216224:14560/20:00117491
Organization Ekonomicko-správní fakulta – Repository – Repository
Doi http://dx.doi.org/10.46585/sp28041164
UT WoS 000891620600008
Keywords in English Climate; Working Environment; Satisfaction; Conflicts; Aggression; Workplace Bullying; Public Administration; Tax Office
Changed by Changed by: RNDr. Daniel Jakubík, učo 139797. Changed: 8/3/2024 03:44.
Abstract
The paper focuses on the issue of relationships and climate in the workplace in public administration including the factors that have a negative effect on workplace climate and interpersonal relationships. From a theoretical perspective, the paper summarizes the knowledge of interpersonal relationships in the workplace, environmental effects on workplace climate including pathological and negative phenomena that influence workplace relationships, including especially conflicts, bullying, and sexual harassment. The objective of the research was to identify the assessment of workplace climate and relationships by the employees of the Tax Office for the Olomouc Region as a prerequisite for high-quality performance of public administration, including their experience with workplace aggression and bullying by their colleagues. The research was performed by means of a quantitative research strategy. The data were received from 305 employees by means of a questionnaire. The results suggest that about three quarters of employees assess their workplace climate in a positive way, which has a favourable effect on their work performance. The negative assessment by Tax Office employees may be related to their experience with mobbing and bossing reported by 10% of employees.
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