ANTOCI, Angelo, Laura BONELLI, Fabio PAGLIERI, Tommaso REGGIANI and Fabio SABATINI. Civility and trust in social media. amp; Organization. NETHERLANDS: Elsevier, vol. 160, April, p. 83-99. ISSN 0167-2681. doi:10.1016/j.jebo.2019.02.026. 2019.
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Basic information
Original name Civility and trust in social media
Authors ANTOCI, Angelo (380 Italy), Laura BONELLI (380 Italy), Fabio PAGLIERI (380 Italy), Tommaso REGGIANI (380 Italy, guarantor, belonging to the institution) and Fabio SABATINI (380 Italy).
Edition amp; Organization, NETHERLANDS, Elsevier, 2019, 0167-2681.
Other information
Original language English
Type of outcome Article in a journal
Country of publisher Netherlands
Confidentiality degree is not subject to a state or trade secret
WWW URL
RIV identification code RIV/00216224:14560/19:00107319
Organization Ekonomicko-správní fakulta – Repository – Repository
Doi http://dx.doi.org/10.1016/j.jebo.2019.02.026
UT WoS 000466259300006
Keywords in English Social media; Facebook; Online incivility; Trust; Social networks; Cooperation; Trust game
Links GA18-19492S, research and development project.
Changed by Changed by: RNDr. Daniel Jakubík, učo 139797. Changed: 5/12/2023 03:48.
Abstract
Social media have been credited with the potential of reinvigorating trust by offering new opportunities for social and political participation. This view has been recently challenged by the rising phenomenon of online incivility, which has made the environment of social networking sites hostile to many users. We conduct a novel experiment in a Facebook setting to study how the effect of social media on trust varies depending on the civility or incivility of online interaction. We find that participants exposed to civil Facebook interaction are significantly more trusting. In contrast, when the use of Facebook is accompanied by the experience of online incivility, no significant changes occur in users’ behavior. These results are robust to alternative configurations of the treatments.
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  • a concrete person RNDr. Daniel Jakubík, uco 139797
  • a concrete person Mgr. Jolana Surýnková, uco 220973
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JEBO2019_online.pdf Licence Creative Commons  File version 16/3/2019

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JEBO2019_online.pdf
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https://repozitar.cz/auth/repo/33370/634117/
Address for the users outside IS
https://repozitar.cz/repo/33370/634117/
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Address within Manager for the users outside IS
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Uploaded/Created
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Right to read
  • anyone on the Internet
Right to upload
 
Right to administer:
  • a concrete person Mgr. Lucie Vařechová, uco 106253
  • a concrete person RNDr. Daniel Jakubík, uco 139797
  • a concrete person Mgr. Jolana Surýnková, uco 220973
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JEBO2019_online.pdf Licence Creative Commons  File version 15/8/2020

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JEBO2019_online.pdf
Address within IS
https://repozitar.cz/auth/repo/33370/871451/
Address for the users outside IS
https://repozitar.cz/repo/33370/871451/
Address within Manager
https://repozitar.cz/auth/repo/33370/871451/?info
Address within Manager for the users outside IS
https://repozitar.cz/repo/33370/871451/?info
Uploaded/Created
Sat 15/8/2020 04:04

Rights

Right to read
  • anyone on the Internet
Right to upload
 
Right to administer:
  • a concrete person Mgr. Lucie Vařechová, uco 106253
  • a concrete person RNDr. Daniel Jakubík, uco 139797
  • a concrete person Mgr. Jolana Surýnková, uco 220973
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