| ANTOCI, Angelo, Laura BONELLI, Fabio PAGLIERI, Tommaso REGGIANI a Fabio SABATINI. Civility and trust in social media. amp; Organization. NETHERLANDS: Elsevier, 2019, roč. 160, April, s. 83-99. ISSN 0167-2681. Dostupné z: https://dx.doi.org/10.1016/j.jebo.2019.02.026. |
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@article{33370,
author = {Antoci, Angelo and Bonelli, Laura and Paglieri, Fabio and Reggiani, Tommaso and Sabatini, Fabio},
article_location = {NETHERLANDS},
article_number = {April},
doi = {http://dx.doi.org/10.1016/j.jebo.2019.02.026},
keywords = {Social media; Facebook; Online incivility; Trust; Social networks; Cooperation; Trust game},
language = {eng},
issn = {0167-2681},
journal = {amp; Organization},
title = {Civility and trust in social media},
url = {https://www.sciencedirect.com/science/article/pii/S0167268119300563},
volume = {160},
year = {2019}
}
TY - JOUR
ID - 33370
AU - Antoci, Angelo - Bonelli, Laura - Paglieri, Fabio - Reggiani, Tommaso - Sabatini, Fabio
PY - 2019
TI - Civility and trust in social media
JF - amp; Organization
VL - 160
IS - April
SP - 83-99
EP - 83-99
PB - Elsevier
SN - 0167-2681
KW - Social media
KW - Facebook
KW - Online incivility
KW - Trust
KW - Social networks
KW - Cooperation
KW - Trust game
UR - https://www.sciencedirect.com/science/article/pii/S0167268119300563
N2 - Social media have been credited with the potential of reinvigorating trust by offering new opportunities for social and political participation. This view has been recently challenged by the rising phenomenon of online incivility, which has made the environment of social networking sites hostile to many users. We conduct a novel experiment in a Facebook setting to study how the effect of social media on trust varies depending on the civility or incivility of online interaction. We find that participants exposed to civil Facebook interaction are significantly more trusting. In contrast, when the use of Facebook is accompanied by the experience of online incivility, no significant changes occur in users’ behavior. These results are robust to alternative configurations of the treatments.
ER -
ANTOCI, Angelo, Laura BONELLI, Fabio PAGLIERI, Tommaso REGGIANI a Fabio SABATINI. Civility and trust in social media. \textit{amp; Organization}. NETHERLANDS: Elsevier, 2019, roč.~160, April, s.~83-99. ISSN~0167-2681. Dostupné z: https://dx.doi.org/10.1016/j.jebo.2019.02.026.
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