D 2012

What Do ESP Students Learn when "Interviewing a Client"?

BILOVÁ, Štěpánka

Basic information

Original name

What Do ESP Students Learn when "Interviewing a Client"?

Authors

BILOVÁ, Štěpánka (203 Czech Republic, guarantor, belonging to the institution)

Edition

Nitra, HUMANISTIC FOREIGN LANGUAGE TEACHING AND LEARNING I: Innovative methods and approaches, Conference Proceedings, p. 30-33, 4 pp. 2012

Publisher

Department of English and American Studies, Faculty of Arts, Constantine the Philosopher University in Nitra

Other information

Language

English

Type of outcome

Proceedings paper

Field of Study

Pedagogy and education

Country of publisher

Slovakia

Confidentiality degree

is not subject to a state or trade secret

Publication form

storage medium (CD, DVD, flash disk)

RIV identification code

RIV/00216224:14640/12:00061123

Organization

Centrum jazykového vzdělávání – Repository – Repository

ISBN

978-80-558-0154-4

Keywords in English

ESP; legal English; communication skills; classroom practice
Changed: 1/9/2020 12:58, RNDr. Daniel Jakubík

Abstract

V originále

The paper presents the author's experience from introducing a complex activity of interviewing a client into the lessons of Legal English. The original aim was to develop the students' communication skills and to practice vocabulary in an authentic context, nevertheless, monitoring the activity showed a number of noteworthy moments of how the learners approach the task. The first part of the activity concerned preparation for the interview: brainstorming necessary skills, watching and discussing motivational video, and revising vocabulary and language functions. The middle part consisted of roleplaying lawyer-client interviews and selfreflexion. The activity was completed by a letter to the client. Even though the students enjoyed the motivation part which was supposed to stress the importance of soft skills, their roleplaying sometimes resembled a "good chat". It was only when many "lawyers" identified the "client" as the most difficult aspect of the interview that the students realized the significance of effective communication. Interviewing a client is important in many professions and practising interviews in LSP classes need not be only a way of revising vocabulary, but it can increase the students' awareness of their interpersonal skills.

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