In an era of fierce competition, the activities of business entities are not only limited to production, delivering products to the target market, but also to achieving the desired sales volume, maintaining proper relations with suppliers and customers. Close cooperation with suppliers and with the distributor is required. Both supply and distribution are closely linked to the transport of materials, raw materials or finished goods. Without properly functioning transport, it is not possible to run any business. The organisation of the transport process has a significant impact on the logistics process, the fluidity of the logistics chains. Whether in warehouse management, production or finished goods transport, transport plays an overriding role. The aim of this study is to analyse and evaluate the process of order picking and transport to the point of destination using a selected example. This main objective required answering the following problem questions:What is the organisation of internal and external transport in the company in question?How is the picking process carried out in the company?How is the transport of finished goods to customers organised?As a research method, selected indicators were used to measure the efficiency and quality of transport and picking. The data obtained made it possible to calculate external transport costs on a monthly and annual basis. The originality of the presented material is the development of a repair plan for the picking process and external transport on the basis of the obtained data.