Přehled o publikaci
2021
A Systematic Literature Review on 30 Years of Empirical Research on Information Systems Business Value
ZARERAVASAN, Ahad and Michal KRČÁLBasic information
Original name
A Systematic Literature Review on 30 Years of Empirical Research on Information Systems Business Value
Authors
ZARERAVASAN, Ahad and Michal KRČÁL
Edition
Journal of Global Information Management (JGIM), HERSHEY, IGI Global, 2021, 1062-7375
Other information
Language
English
Type of outcome
Article in a journal
Country of publisher
United States of America
Confidentiality degree
is not subject to a state or trade secret
References:
Marked to be transferred to RIV
Yes
RIV identification code
RIV/00216224:14560/21:00119629
Organization
Ekonomicko-správní fakulta – Repository – Repository
UT WoS
EID Scopus
Keywords in English
Information Systems Business Value (ISBV); Information Systems Capabilities; Information Systems Investment; Information Systems Use; Systematic Literature Review (SLR)
Links
GA20-12081S, research and development project.
Changed: 1/2/2026 00:51, RNDr. Daniel Jakubík
Abstract
In the original language
Information systems business value (ISBV) has been a key research topic for the IS research community. While the vast majority of ISBV research demonstrates the positive relationship between IS and firm performance, the fundamental question of the causal relationships between IS and business value remains partly unexplained. Moreover, researchers do not share a unified understanding of ISBV concepts. Therefore, this research intends to synthesize the past 30 years of empirical ISBV research, identify the gaps and shortcomings, conceptualize the ISBV concepts, and propose possibilities for further research that will widen the current narrowly-shared ISBV bottom line. The authors aim to synthesize (1) different operationalization of concepts in existing ISBV research; (2) IS determinants, consequences, and the relations among the variables; (3) the role of contextual factors; and (4) the adopted theoretical views.