J
2018
Drivers for Smart Servitization in Manufacturing Companies
KAŇOVSKÁ, Lucie and Eva TOMÁŠKOVÁ
Basic information
Original name
Drivers for Smart Servitization in Manufacturing Companies
Name in Czech
Hybné síly smsart servitizace u výrobních společností
Authors
KAŇOVSKÁ, Lucie and Eva TOMÁŠKOVÁ
Edition
Agris on-line Papers in Economics and Informatics, Praha, Faculty of Economics and Management CULS Prague, 2018, 1804-1930
Other information
Type of outcome
Article in a journal
Country of publisher
Czech Republic
Confidentiality degree
is not subject to a state or trade secret
Marked to be transferred to RIV
Yes
RIV identification code
RIV/00216224:14220/18:00104405
Organization
Právnická fakulta – Repository – Repository
Keywords in English
Smart servitization; Smart services; Electrotechnical and Agricultural manufacturers; Smart (Precision) agriculture (farming); Czech Republic
In the original language
Wireless communication technologies associated with the Internet of things (IoT) have started to be used also in manufacturing. Developing data-driven services by IoT also known as “smart services” in manufacturing business has become one of the current trends. Sensors enable IoT systems to provide intelligent and smart services during the shift towards smart production. Smart technologies have begun to be used also in agriculture by means of agricultural and farming applications. The aim of the paper is to determine why manufacturing companies have started to provide smart services with their products. A literature review presents the background of smart services in manufacturing companies as well in agriculture. For the empirical part, a qualitative multi-case study was conducted among seven Czech electrotechnical manufacturers and one Czech agricultural tractor manufacturer. All case companies have already begun with their smart service development. The findings indicate that manufactures usually decide by themselves to start with smart servitization, but the main categories of smart servitization drivers are connected to competitive advantage. The study is unique in highlighting the problems of smart services in SMEs in the Czech Republic, where the industrial sector is still dominant in comparison to other European countries.
Displayed: 23/4/2026 19:10