Přehled o publikaci
2016
Practical Impacts of the EU Regulation on Online Dispute Resolution for Consumer Disputes
LOUTOCKÝ, PavelZákladní údaje
Originální název
Practical Impacts of the EU Regulation on Online Dispute Resolution for Consumer Disputes
Autoři
LOUTOCKÝ, Pavel (203 Česká republika, garant, domácí)
Vydání
Brno, COFOLA INTERNATIONAL 2016, od s. 254-268, 15 s. 2016
Nakladatel
Masaryk University
Další údaje
Jazyk
angličtina
Typ výsledku
Stať ve sborníku
Obor
Právní vědy
Stát vydavatele
Česká republika
Utajení
není předmětem státního či obchodního tajemství
Forma vydání
tištěná verze "print"
Odkazy
Kód RIV
RIV/00216224:14220/16:00092207
Organizace
Právnická fakulta – Masarykova univerzita – Repozitář
ISBN
978-80-210-8356-1
UT WoS
000460199300016
Klíčová slova anglicky
Online Dispute Resolution; Consumer; ODR platform; Alternative Dispute Resolution; ADR entity
Návaznosti
MUNI/A/0974/2015, interní kód Repo.
Změněno: 3. 9. 2020 14:01, RNDr. Daniel Jakubík
Anotace
V originále
Only 18% of consumers in the European Union have used the Internet to purchase a product abroad in 2014. The main reason is that they do not feel confident in online shopping. One of the key factors is lack of dispute resolution mechanisms which would be efficient and which would offer consumers proper mechanisms to deal with their dispute online in a fast way. The European Commission understood the potential of Online Dispute Resolution (ODR)) which is able to offer consumers an efficient solution to solve their dispute and it is trying to foster cross-border e-commerce by adopting the Regulation on Online Dispute Resolution for Consumer Disputes (which establishes ODR platform) and the Directive on Alternative Dispute Resolution for Consumer Disputes. The main aim of the article is to present aspects arising from using an ODR platform, which builds on a previous theoretical work of the author. The purpose of the article is to analyse impacts which arise from such dispute resolution and to discuss particular phases connected with the utilization of the ODR platform. The ODR platform should be fully operational and accessible to consumers from 15th February 2016.