J
		
		2013
			
	    
Quality Management in Public Sector: Perspectives of Common Assessment Framework Model in the European Union
	    VRABKOVÁ, Iveta
	
	
	
	    
	
     
 
	
	Basic information
	
		Original name
		Quality Management in Public Sector: Perspectives of Common Assessment Framework Model in the European Union
	 
	
		Name in Czech
		Management kvality ve veřejném sektoru: perspektivy modelu Common Assessment Framework v Evropské unii
	 
			
				Edition
				 ACTA VŠFS, Praha, Vysoká škola finanční a správní, o.p.s. 2013, 1802-792X
			 
		
Other information
		
	
		
			Type of outcome
			Article in a journal
		 
	
		
	
		
			Country of publisher
			Czech Republic
		 
	
		
			Confidentiality degree
			is not subject to a state or trade secret
		 
	
			
				Organization
				Vysoká škola finanční a správní, a.s. – Repository
			 
		
		
			Keywords (in Czech)
			uživatelé modelu CAF, státy EU, model Common Assessment Framework, veřejný sektor, komplexní řízení kvality
		 
		
			Keywords in English
			CAF Users, EU states, model Common Assessment Framework, public sector, Total Quality Management
		 
			
			
				
					In the original language
					The paper deals with a particular quality management problems of the public sector. Organisations implement quality management by means of specific models and tools within the Total Quality Management concept. Common Assessment Framework represents one of these public sector models. The purpose of the paper deals with origin, growth and application within the member countries of the European Union. The aim is to evaluate perspectives of the Common Assessment Framework within the public sector of EU countries, mainly aspects such as conditions and structure of the Common Assessment Framework Users in 2008 and 2012. Evaluation of the Common Assessment Framework Users conditions results from CAF Resource Centre. In the paper, growth of the number of the Common Assessment Framework Users in the European countries in 2008 and 2012 is assessed. Further, the paper deals with evaluation of launching the Common Assessment Framework in the specified countries of the European Union and its Users structure within the specified public sector spheres. Results of the evaluation clearly indicate the high potential of the Common Assessment Framework as a tool Total Quality Management in Public Administration, as well as in other areas of the public sector in EU countries.
				  
				Displayed: 4/11/2025 07:57